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What To Do When Your Phone System Fails
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If you are signed up for VirtualPBX.Com's PBXParachute service and your
phone system fails, what steps do you take to implement your PBX disaster
recovery plan? It's easy!
- First, call VirtualPBX.Com (formerly Advanced Queuing Systems) and
tell them that you want to deploy your PBXParachute because your
phone system has failed or is offline.
- Next, call your local telephone company and have them forward all
calls from your local phone number to your PBXParachute toll-free
number.
That's all there is to it. As soon as the phone number is forwarded, all calls
to your local phone number will be answered by your
VirtualPBX auto-attendant greeting, and
your callers will be able to transfer calls to your employees at whatever
contact phone numbers they have stored for their extensions, at their home, on
their cell phone, etc. Your employees will have immediate access to their
extensions to change their extension call routing instructions, access their
voice and fax mail, set follow-me calling instructions, or login to ACD queues
and take calls.
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